Hotel Policies & FAQ

HOTEL POLICIES

Pet Policy

Russell Inn & Suites is dog-friendly. You may have up to two dogs per guest room. A one-time non-refundable fee of $75 per room, plus tax will be charged to your room upon check-in.

Cancellation Policy

Please note that cancellation policies change based on season and rate code. For the policy specific to your reservation, please refer to the terms and conditions when booking or your confirmation email.

Deposit Policy

A valid credit card is required at the time of booking to hold the reservation. The credit card will be authorized pre-arrival to ensure validity, however, no deposit will be taken with the exception of an Advanced Purchase Rate. In this case, the entire amount would be charged and is non-refundable.

FREQUENTLY ASKED QUESTIONS

What time is check-in and check-out?

Check-in is at 3 pm and check-out is at 11 am.

Do you offer parking?

Russell Inn & Suites offers free self-parking available to guests.

Do you have a fitness center on site?

Yes. Russell Inn & Suites has a small onsite fitness center available to guests.

Do you have a pool?

Yes. Russell Inn & Suites has a small outdoor swimming pool.

Do you have an airport shuttle?

We do not offer an airport shuttle. However, a shuttle is offered by MSU Parking & Transit Services through the S.M.A.R.T. buses connecting Starkville and MSU and the Golden Triangle Regional Airport.

What is the minimum age to check in?

You must be 21 or older to check in at Russell Inn & Suites.

Do you allow smoking on property?

No. Smoking is not permitted inside of Russell Inn & Suites.