HOTEL POLICIES & FAQ

HOTEL POLICIES

Pet Policy
Russell Inn & Suites is dog-friendly. You may have up to two dogs per guest room. A one-time non-refundable fee of $75 per dog, plus tax will be charged to your room upon check-in.

Cancellation Policy
Cancellations are accepted without penalty up to 48 hours before 3 PM on the day of arrival, unless noted differently at the time of booking. Cancellations within the 48-hour cancellation policy are subject to the first night’s room and tax. Please be aware that attempting to modify a reservation within the 48-hour cancellation period will be considered a cancellation.

Deposit Policy
A valid credit card is required at the time of booking to hold the reservation. The credit card will be authorized pre-arrival to ensure validity, however, no deposit will be taken with the exception of an Advanced Purchase Rate. In this case, the entire amount would be charged and is non-refundable.

FREQUENTLY ASKED QUESTIONS

What time is check-in and check-out? 
Check-in is at 3 PM and check-out is at 11 AM.

Do you offer parking?
Russell Inn & Suites offers free self-parking available to guests.

Do you have a fitness center on-site?
Yes, Russell Inn & Suites has a small onsite fitness center available to guests.

Do you have a pool?
Yes, Russell Inn & Suites has a small outdoor swimming pool.

Do you have an airport shuttle? 
We do not offer an airport shuttle. However, a shuttle is offered by MSU Parking & Transit Services through the S.M.A.R.T. buses connecting Starkville and MSU and the Golden Triangle Regional Airport.

What is the minimum age to check-in? 
You must be 21 or older to check-in at Russell Inn & Suites.

Do you allow smoking on property?
No, smoking is not permitted inside of Russell Inn & Suites.